Pinella's wife ends with holes in the house to Leck repair
Tampa, Florida (Wfla) – Terri Stevens has often used her guarantee of your Dunedin house over the years to repair things like a washing machine, a dryer and waste disposal.
“I found it the best you might have, especially if you have no means to fix things,” she said. “You just have to pay a Copay and they come out and repair it.”
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So when she heard a strange noise in the wall and thought that her hot hot water was loosened, she called the first American house guarantee and she sent out a plumber, but he couldn't find the leak.
So they sent another company that bored through the outside of their house, but they couldn't find the leak either. Your next recommendation was extreme.
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“Basically, you have to have the house through the Jackhammer house and the best thing you can do is only $ 8,000, what you paid the home guarantee company has already paid us. We will simply withdraw it,” said Steven. “And I am like:” Whoa, that's a lot of information, you have to hold back. I'm not doing anything at the moment. '”
Stevens said she hired another plumber herself to find and repaired the leak in one day. But she is in her house with the holes.
She said it was repaired and then said she had to find her own contractor and would only receive $ 125 for the repair.
So Steven's Better Call Behnekn and the investigator of Consumer, Shannon Behnken, photographed the chaos and sent her to the guarantee.
Hours later, Behnken promised that they would examine this, and Stevens said that the company called it to assure her that she would do this right.
A spokesman sent this explanation:
The First American Home Guarantee offers our esteemed customers a budget protection against unexpected repair or replacement costs due to the breakdown of covered home systems and devices. We have provided the customer with cover that corresponds to the conditions of our contract. Since 2020, the First American Home Warranty has helped its customers in Florida with over 44 million US dollars for repair and exchange costs for covered items.
Stevens said a representative said that they will repair the holes and pack the holes with concrete and then pack patch. Better call will continue to follow this problem until it is completely solved.
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